Shipping Policy
At Nxtwood Craftcore Pvt Ltd, we are committed to delivering our premium products to you safely and on time. This Shipping Policy outlines how we handle orders, delivery timelines, shipping charges, and more..
1. Shipping Locations
- We ship across India, including major metros, tier-2 cities, and remote areas, subject to logistics partner coverage. For international shipping inquiries, please contact us directly.
2. Order Processing Time
- Orders processing shall be carried out in accordance with the lead time specified in the respective purchase order.
3. Shipping Time & Delivery
- Products are shipped post offline order confirmation
- Delivery timelines and charges are communicated during the order discussion.
- You will receive tracking details via email or SMS once your order is dispatched.
- Delays due to natural events, strikes, or courier issues are beyond our control, but we will assist you throughout the process.
4. Shipping Charges
- Shipping & Delivery charges are communicated during the order discussion.
- Standard shipping charges apply based on product weight, size, and delivery location.
5. Packaging & Handling
- All products are securely packed using durable materials to prevent damage during transit.
- Please inspect the package upon delivery. If damaged, report to the delivery personnel immediately and contact us within 24 hours.
6. Delivery Partners
We partner with reputed logistics companies such as Chicagovery, Blue Dart, DTDC, and others to ensure safe and timely delivery.
7. Missed or Failed Deliveries
If the delivery is missed due to the recipient being unavailable:
- The courier service may attempt redelivery.
- If the package is returned to us, re-shipping charges will apply.
8. Order Tracking
Once shipped, you will receive a tracking link via email or SMS to monitor your order in real time.